RecoveryLink ERR Application Login Issues

Incident Report for RecoveryLink

Resolved

This incident has been resolved. RecoveryLink engineers will continue to monitor updates for any status changes.

Posted Oct 10, 2023 - 17:01 UTC

Monitoring

RecoveryLink engineers are monitoring issue updates. ERR application login corrected in testing.

Posted Oct 10, 2023 - 15:01 UTC

Update

Our engineers are seeing partial resolution to login function and are still investigating initial cause for any service disruption.

Posted Oct 10, 2023 - 14:44 UTC

Investigating

Our engineers are currently investigating reports of general login issues for the ERR application. Updates will be posted throughout our review.

Posted Oct 10, 2023 - 14:37 UTC

This incident affected: Electronic Recovery Record.