Experiencing Issues with Primary Website Applications
Electronic Recovery Record ? Operational
90 days ago
99.98 % uptime
Today
Scheduling Services ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Analytics ? Operational
90 days ago
100.0 % uptime
Today
Primary Website Applications Major Outage
90 days ago
94.32 % uptime
Today
Telerecovery SMS/Messaging Operational
90 days ago
100.0 % uptime
Today
Telerecovery Video Operational
90 days ago
100.0 % uptime
Today
Telerecovery Voice/Phone Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 8, 2022

No incidents reported today.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Resolved - Updates completed and support team is monitoring application performance.
Aug 4, 14:09 UTC
Update - We are continuing to monitor for any further issues.
Aug 4, 14:08 UTC
Update - Our development team will be implementing and testing an update for the RecoveryLink ERR application this evening. We will remain in monitoring status until this process this complete.
Aug 4, 00:01 UTC
Update - System restoration updates are being monitored.
Aug 3, 17:58 UTC
Monitoring - Service has been restored to the primary application. Our team is monitoring the update and verifying all operating components.
Aug 3, 17:57 UTC
Investigating - We are experiencing a global service outage to the primary RecoveryLink ERR application and related services. Support team is currently investigating cause with hosting cloud provider. This incident will be updated as soon as the outage cause is identified.
Aug 3, 17:41 UTC
Aug 3, 2022
Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.

Jul 25, 2022

No incidents reported.