Intake Submit Failure Global Impact

Incident Report for RecoveryLink

Resolved

This incident has been resolved.
Posted Jul 20, 2023 - 15:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 20, 2023 - 15:05 UTC

Investigating

We are currently investigating a global platform issue that is preventing new intakes from submitting successfully. Other content types (engagements, custom forms, and activity logs) remain operational.
Posted Jul 20, 2023 - 14:07 UTC
This incident affected: Electronic Recovery Record.